Career Opportunities with Planned Parenthood of Greater Ohio

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Health Informatics Specialist

Department: Health Services
Location: Bedford Heights, OH


At Planned Parenthood of Greater Ohio, you will find an organization that supports both your professional goals and your personal passions. We strive to create a workplace where you feel valued and empowered to be more than just an associate, but also a changemaker. Go to work each day feeling like what you’re doing matters. Because really it does!

Compensation is competitive and Planned Parenthood of Greater Ohio offers a comprehensive and flexible benefits program. It has been designed to provide you and your family valuable resources to protect and enhance your health and financial security.

Why Planned Parenthood of Greater Ohio…

  • 100 Years of providing safe accessible & affordable health care
  • We utilize a team centered approach to patient care
  • Opportunity to assist in leading the growth of our primary care services
  • 360 Approach – Impact our communities through high quality health care, education and public policy
  • In This Together – Bringing associates together and fostering an inclusive culture
  • 100,000+ Patient visits to our health centers in 2018
  • A progressive health organization committed to adhering to medical standards well above national requirements
  • We fight every day to provide safe, high quality and affordable health care to everyone – no matter what


Health Informatics Specialist is responsible for bridging the gap between nursing, its information and knowledge, with the management of information and communication technologies to promote the health of people, families, and communities. Ensure that everyone is up to date on the lasted health technology. Facilitate communication between Informatics, IT, vendors and staff. Specialist must be proficient in the use of computers and applications that specialize in data collection. Specialist must have the ability to manage projects, as well as meet time constraints and expectations. Will be involved in the designing new approaches to health care delivery, and assisting with implementation. Will be responsible for aspects of maintenance, troubleshooting, and auditing of the electronic medical record system.

Essential Duties and Responsibilities:

  • Disseminate information regarding tools, reports, and analysis to health services team and additional PPGOH staff as appropriate.
  • Ensure that everyone is up to date on the lasted health technology. Facilitate communication between Informatics, IT, vendors and staff.
  • Provides technical assistance and support to health services staff regarding analytical issues and best practices. Assists health services and related staff member to define reporting needs and specifications.  Assesses the validity, accuracy, completeness, and reliability of data collected and reported.
  • Perform centralized lab quality assurance activities, tracking, and reporting; perform centralized trend analysis ongoing.
  • Performs ad hoc research and analysis as needed.
  • Assist with the completion and/or coordination of new business set up and configuration, software upgrades or installations by testing current procedures within the upgrade validating desired outcomes. Support (Electronic Medical Record) EMR tests and related changes.
  • Support EMR related training and Go Live activities.
  • Troubleshoot EMR template issues and serves as a resource to all family planning and surgical services health centers to support ongoing improvements to clinical operations by providing feedback of the capabilities of business and clinical applications and completes necessary changes, feedback and ongoing training support.
  • Assist in the development and/or revision of business and clinical application policies and procedures in alignment with Agency procedures.
  • Evaluate new projects for the EMR system in conjunction with the VP of Health Services, VP of Finance, Director of Business Operations, Director of Compliance, Risk and Quality Management, and the Nursing Informatics Manager.
  • Participate in all applicable PPGOH workgroup/meetings as necessary.
  • Conduct classroom training for ongoing staff development.
  • Participate in the development/refinement of the EMR trainings, evaluate participants’ level of skill on application after completion of training and recommend further training and/or site supervision.
  • Keep accurate log of trainees including training classes, agendas, attendees, level of completion and need for additional support after training.
  • Act as HelpDesk support for EMR application related issues through phone and/or email assistance and the current PPGOH Helpdesk application.




Level Two: High school diploma or G.E.D. Minimum 2 years experience at PPGOH.


Level Three: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. (Accounting Manager, Directors)


Level Three: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. (Example: Accounting Manager)


Level Three: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables. Ability to take decisive action. (Example: Center manager)


Must possess valid driver’s license at the time of employment.  Must be willing to travel in-state. A valid B.S.N. preferred.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear.  The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms.  The employee will operate a computer including keyboard, multi-key telephone, FAX, copier and other office equipment.  The employee is occasionally required to sit.  The employee must occasionally lift and/or move up to 25 pounds.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job involves frequent interruptions and interpersonal interaction.  Work is routinely performed in an office environment but may necessitate frequent travel throughout the service area.

Must be able to work evenings and/or weekends, as needed.  Must have reliable transportation to travel the affiliate territory.  When requested, must be flexible in the performance of job duties and responsibilities.

Office location negotiable.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed.

This job description is subject to review and change.  This is not a contract.  Signatures below indicate solely that this job description has been received, read and understood.

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